Gaya APA

Locker, K, O., Kienzler, D, S. (2010). Business and administrative communication (9th.ed.). New York: McGraw-Hill.

Gaya MLA

Locker, Kitty, O.., Kienzler, Donna, S.. "Business and administrative communication". 9th.ed. New York: McGraw-Hill, 2010. Teks.