Gaya APA

Behar, H., Goldstein, J. (2009). It's not about the coffee : lessons on putting people first from a life at Starbucks . New York: Penguin Group.

Gaya MLA

Behar, Howard., Goldstein, Janet. "It's not about the coffee : lessons on putting people first from a life at Starbucks". New York: Penguin Group, 2009. Teks.