Gaya APA

Clements, R, B. (1993). Quality manager's complete guide to ISO 9000 : interpretation, application, implementation, registration, and benefits of the ISO 9000 standard . New Jersey: Prentice Hall.

Gaya MLA

Clements, Richard, Barrett. "Quality manager's complete guide to ISO 9000 : interpretation, application, implementation, registration, and benefits of the ISO 9000 standard". New Jersey: Prentice Hall, 1993. Teks.