Gaya APA
Novack, J, L. (1995).
The ISO 9000 documentation toolkit : 1994 revised ISO 9001 standard .
Upper Saddle River, New Jersey:
Prentice Hall.
Gaya MLA
Novack, Janet, L..
"The ISO 9000 documentation toolkit : 1994 revised ISO 9001 standard".
Upper Saddle River, New Jersey:
Prentice Hall,
1995.
Teks.