Gaya APA
Laguna, M., Marklund, J. (2013).
Business process modeling, simulation and design (2nd.ed.).
Boca Raton:
CRC Press.
Gaya MLA
Laguna, Manuel., Marklund, Johan.
"Business process modeling, simulation and design".
2nd.ed.
Boca Raton:
CRC Press,
2013.
Teks.