Gaya APA
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, etc.. ().
Services Marketing : Integrating Customer Focus Across the Firm (Ed. 8).
New York:
MC Graw Hill.
Gaya Chicago
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, etc..
Services Marketing : Integrating Customer Focus Across the Firm.
Ed. 8
New York:
MC Graw Hill,
.
Text.
Gaya MLA
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, etc..
Services Marketing : Integrating Customer Focus Across the Firm.
Ed. 8
New York:
MC Graw Hill,
.
Text.
Gaya Turabian
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, etc..
Services Marketing : Integrating Customer Focus Across the Firm.
Ed. 8
New York:
MC Graw Hill,
.
Print.